IT Service Pricing

The following are prices for managed IT services offered by IdealMSP – prices are subject to change at any time. To request a quote for services for large businesses please feel free to contact us and we will be happy to provide you with a consultation.

Core Infrastructure & Security Management Pricing & Terms

Service Price Contract Term
CISM Tier 1 $50.00 per month per device 12 months
CISM Tier 2 $80.00 per month per device 12 Months
CISM Tier 3 $120.00 per month per device 12 months
Firewall & Network Monitor – up to 12 Devices $55.00 per month per location 12 months
Firewall & Network Monitor – up to 25 Devices $85.00 per month per location 12 months
Firewall & Network Monitor – up to 50 Devices $140.00 per month per location 12 months
Firewall & Network Monitor – up to 75 Devices $170.00 per month per location 12 months
Firewall & Network Monitor – up to 100 Devices $225.00 per month per location 12 months
Secure Online Cloud Backup – up to 100GB $40.00 per month shared between devices 12 months
Secure Online Cloud Backup – up to 250GB $87.50 per month shared between devices 12 months
Secure Online Cloud Backup – up to 500GB $150.00 per month shared between devices 12 months
Secure Online Cloud Backup – up to 1TB $250.00 per month shared between devices 12 months
Secure Online Cloud Backup – up to 2TB $400.00 per month shared between devices 12 months

Managed IT Services are billed in advance of services – for example, 5-7 days before the end of the month you will be billed for the following months’ services with a 14-day term from the 1st of the month. New clients will be billed at service setup with a 14-day term to pay the invoice. Accounts not paid within 21 days of the 1st are subject to suspension and late fees/service restoration fees. Managed IT Clients receive a $15.00 per hour discount on Onsite and Remote IT support services not covered by CISM services. See the Core Infrastructure and Security Management information page for details.

Labor Charges, Setup Fees & Other Charges

Service Price Billing Term
Onsite Labor $80.00 per hour Billed next day with 14 day terms
Onsite Labor – Managed IT Client $65.00 per hour Billed on next monthly invoice
Remote Assistance $60.00 per hour Billed next day with 14 day terms
Remote Assistance – Managed IT Client $45.00 per hour Billed on next monthly invoice
Travel Fees $0.50 per mile outside our geographic boundries Billed next day with 14 day terms
Late Payment Fees 3% of invoice total Billed immediately upon late
Service Reconnection Fees Managed IT Services – $50.00 + $4.99 per device
Managed Backup Services – $50.00
Website Hosting Services – $50.00
Hosted Email Services – $20.00 + $1.99 per account
Billed at service suspension with immediate payment required
Managed IT Services Setup $149.99 + $2.99 per device Billed on first invoice
Managed Backup Setup $50.00 + $2.99 per device Billed on first invoice

IdealMSP has a minimum 1 hour billing policy for all onsite labor charges. Remote assistance and helpdesk services have a minimum 30 minute billing policy. IdealMSP’s geographic boundry includes Appomattox, Amherst, and Campbell counties. 
We are dedicated to your business success – if you are going to be late on payments please contact us to arrange terms and avoid service suspension. We will waive service suspension and related fees ONLY if a client contacts us to arrange terms.

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