Hosted Voice Solutions
Communications is a critical component of everyday business. IdealMSP has taken voice communications to the next level by adding mobility, desktop integration, and messaging to allow businesses and their employees to stay in touch at any time and any location powered by Cytracom.
Hosted Voice over IP for Business
Eliminate the hassle and expense of owning and operating your own phone system. With Hosted Voice over IP (VoIP), simply connect your new office phones to your existing network—and access high-quality calling, advanced features, and easy management for one low monthly price.
As a provider of Cytracom VoIP, we deliver the business phone you know and love in a straightforward system that just works—and is ready to start working now.
Advanced Features
Get big-business features in a phone system that’s easy to use and right-sized for your company. Some of the most popular features include:
- Auto Attendant
- Mobile Integration
- Ring or “Hunt” Groups
- Find Me/ Follow Me
- Voicemail to Email
- Call Recording
- Call Conferencing
- Holiday Routing
- Call Center
- Softphone Support
- Centralized Device Management
Phones that Evolve
Switch to a phone system that keeps up with your business. Through Cytracom’s Evolve program, you get new, upgraded devices every 36 months. This guarantees you always have the latest firmware and hardware updates. Plus, it covers full warranties—so if anything happens before your upgrade, we fix or replace the phone for free.
No Contracts
Simplify your budget with predictable month-to-month plans. The Cytracom phone service, when sold and serviced by Certified Cytracom partners, does not require a long-term contractual commitment.
Local Support
As your MSP, we are available to help you configure, install and manage your phone system. Then, Cytracom adds an additional layer of care with US-based support engineers available 24×7 to troubleshoot and resolve any issues that may arise.
About Cytracom
Cytracom was founded by an MSP that saw the need for a full-featured VoIP system to complement the other IT services. VoIP is part of the network and a natural addition to backup and data recovery, help desk, and security solutions. Cytracom focuses on making the process of buying, installing and using VoIP as simple as possible.
Hosted Voice over IP Pricing
Hosted Voice solutions from Ideal Technologies provide a cost-effective communications solution with flexible product and pricing options—all billed without contracts.
C1 Plan
VoIP calling features plus mobile and desktop apps.- Unlimited Calling
- Mobile & Desktop Apps
- Advanced PBX Features
- HD Voice
- Managed Hardware
C2 Plan
All inclusive package with built-in integrations.- Unlimited Calling
- Mobile & Desktop Apps
- Advanced PBX Features
- HD Voice
- Business SMS
- Local Number Included
- Voicemail Transcription
- Unlimited Conferencing
- Integrations with Microsoft®
- Managed Hardware