IT Service Pricing
The following are prices for managed IT services offered by IdealMSP – prices are subject to change at any time. To request a quote for services for large businesses please feel free to contact us and we will be happy to provide you with a consultation.
Core Infrastructure & Security Management Pricing & Terms
| Service | Price | Contract Term |
|---|---|---|
| CISM Tier 1 | $50.00 per month per device | 12 months |
| CISM Tier 2 | $80.00 per month per device | 12 Months |
| CISM Tier 3 | $120.00 per month per device | 12 months |
| Firewall & Network Monitor – up to 12 Devices | $55.00 per month per location | 12 months |
| Firewall & Network Monitor – up to 25 Devices | $85.00 per month per location | 12 months |
| Firewall & Network Monitor – up to 50 Devices | $140.00 per month per location | 12 months |
| Firewall & Network Monitor – up to 75 Devices | $170.00 per month per location | 12 months |
| Firewall & Network Monitor – up to 100 Devices | $225.00 per month per location | 12 months |
| Secure Online Cloud Backup – up to 100GB | $40.00 per month shared between devices | 12 months |
| Secure Online Cloud Backup – up to 250GB | $87.50 per month shared between devices | 12 months |
| Secure Online Cloud Backup – up to 500GB | $150.00 per month shared between devices | 12 months |
| Secure Online Cloud Backup – up to 1TB | $250.00 per month shared between devices | 12 months |
| Secure Online Cloud Backup – up to 2TB | $400.00 per month shared between devices | 12 months |
Managed IT Services are billed in advance of services – for example, 5-7 days before the end of the month you will be billed for the following months’ services with a 14-day term from the 1st of the month. New clients will be billed at service setup with a 14-day term to pay the invoice. Accounts not paid within 21 days of the 1st are subject to suspension and late fees/service restoration fees. Managed IT Clients receive a $15.00 per hour discount on Onsite and Remote IT support services not covered by CISM services. See the Core Infrastructure and Security Management information page for details.
Labor Charges, Setup Fees & Other Charges
| Service | Price | Billing Term |
|---|---|---|
| Onsite Labor | $80.00 per hour | Billed next day with 14 day terms |
| Onsite Labor – Managed IT Client | $65.00 per hour | Billed on next monthly invoice |
| Remote Assistance | $60.00 per hour | Billed next day with 14 day terms |
| Remote Assistance – Managed IT Client | $45.00 per hour | Billed on next monthly invoice |
| Travel Fees | $0.50 per mile outside our geographic boundries | Billed next day with 14 day terms |
| Late Payment Fees | 3% of invoice total | Billed immediately upon late |
| Service Reconnection Fees | Managed IT Services – $50.00 + $4.99 per device Managed Backup Services – $50.00 Website Hosting Services – $50.00 Hosted Email Services – $20.00 + $1.99 per account | Billed at service suspension with immediate payment required |
| Managed IT Services Setup | $149.99 + $2.99 per device | Billed on first invoice |
| Managed Backup Setup | $50.00 + $2.99 per device | Billed on first invoice |
IdealMSP has a minimum 1 hour billing policy for all onsite labor charges. Remote assistance and helpdesk services have a minimum 30 minute billing policy. IdealMSP’s geographic boundry includes Appomattox, Amherst, and Campbell counties.
We are dedicated to your business success – if you are going to be late on payments please contact us to arrange terms and avoid service suspension. We will waive service suspension and related fees ONLY if a client contacts us to arrange terms.