Core Infrastructure & Security Management Pricing & Terms

Managed IT Services are billed in advance of services – for example, 5-7 days before the end of the month you will be billed for the following months’ services with a 14-day term from the 1st of the month. New clients will be billed at service setup with a 14-day term to pay the invoice. Accounts not paid within 21 days of the 1st are subject to suspension and late fees/service restoration fees. Managed IT Clients receive a 15% discount on remote support, onsite support, and IT project work not covered by CISM services. See the Core Infrastructure and Security Management information page for details.

User Security & Productivity Management Pricing & Terms

Managed IT Services are billed in advance of services – for example, 5-7 days before the end of the month you will be billed for the following months’ services with a 14-day term from the 1st of the month. New clients will be billed at service set up with a 14-day term to pay the invoice. Accounts not paid within 21 days of the 1st are subject to suspension and late fees/service restoration fees. Managed IT Clients receive a 15% discount on remote support, onsite support, and IT project work not covered by USPM services. See the User Security & Productivity Management information page for details.

Managed IT Security Pricing & Terms

Managed IT Services are billed in advance of services – for example, 5-7 days before the end of the month you will be billed for the following months’ services with a 14-day term from the 1st of the month. New clients will be billed at service set up with a 14-day term to pay the invoice. Accounts not paid within 21 days of the 1st are subject to suspension and late fees/service restoration fees. Managed IT Clients receive a 15% discount on remote support, onsite support, and IT project work not covered by Managed IT Security services. See the Managed IT Security information page for details.

Ideal360 Complete IT Management Pricing & Terms

Managed IT Services are billed in advance of services – for example, 5-7 days before the end of the month you will be billed for the following months’ services with a 14-day term from the 1st of the month. New clients will be billed at service set up with a 14-day term to pay the invoice. Accounts not paid within 21 days of the 1st are subject to suspension and late fees/service restoration fees. Managed IT Clients receive a 15% discount on remote support, onsite support, and IT project work not covered by Ideal360 Complete IT Management services. See the Ideal360 Complete IT Management information page for details.

Labor Charges, Setup Fees & Other Charges

Ideal Technologies has a minimum 1 hour billing policy for all onsite labor charges. Remote assistance and helpdesk services have a minimum 30-minute billing policy and are billed in 15-minute increments past the first 30-minutes. Ideal Technologies charges a $25 trip charge for all onsite support visits, regardless of client distance. We are dedicated to your business success – if you are going to be late on payments please contact us to arrange terms and avoid service suspension. We will waive service suspension and related fees ONLY if a client contacts us to arrange terms. All prices are subject to change at any time – please contact for up to date quote.