IT Service Pricing

The following are prices for managed IT services offered by IdealMSP – prices are subject to change at any time. To request a quote for services for large businesses please feel free to contact us and we will be happy to provide you with a consultation.

Core Infrastructure & Security Management Pricing & Terms

ServicePriceContract Term
CISM SMB$50.00 per month per device12 months
CISM SMB – No Commitment$65.00 per month per device1 month
CISM Business$80.00 per month per device12 months
CISM Business – No Commitment$105.00 per month per device1 month
CISM Enterprise$120.00 per month per device12 months
CISM Enterprise – No Commitment$156.00 per month per device1 month
CISM Server$200.00 per month per server12 months
CISM Server – No Commitment$260.00 per month per server1 month
Firewall & Network Monitor – up to 12 Devices$55.00 per month per location12 months
Firewall & Network Monitor – up to 12 Devices – No Commitment$75.00 per month per location1 month
Firewall & Network Monitor – up to 25 Devices$85.00 per month per location12 months
Firewall & Network Monitor – up to 25 Devices – No Commitment$115.00 per month per location1 month
Firewall & Network Monitor – up to 50 Devices$140.00 per month per location12 months
Firewall & Network Monitor – up to 50 Devices – No Commitment$185.00 per month per location1 months
Firewall & Network Monitor – up to 75 Devices$170.00 per month per location12 months
Firewall & Network Monitor – up to 75 Devices – No Commitment$225.00 per month per location1 months
Firewall & Network Monitor – up to 100 Devices$225.00 per month per location12 months
Firewall & Network Monitor – up to 100 Devices – No Commitment$300.00 per month per location1 months
Secure Online Cloud Backup – up to 100GB$35.00 per month shared between devices12 months
Secure Online Cloud Backup – up to 100GB – No Commitment$40.00 per month shared between devices1 month
Secure Online Cloud Backup – up to 250GB$75.00 per month shared between devices12 months
Secure Online Cloud Backup – up to 250GB – No Commitment$75.00 per month shared between devices1 month
Secure Online Cloud Backup – up to 500GB$125.00 per month shared between devices12 months
Secure Online Cloud Backup – up to 500GB – No Commitment$150.00 per month shared between devices1 month
Secure Online Cloud Backup – up to 1TB$200.00 per month shared between devices12 months
Secure Online Cloud Backup – up to 1TB – No Commitment$250.00 per month shared between devices1 month
Secure Online Cloud Backup – up to 2TB$300.00 per month shared between devices12 months
Secure Online Cloud Backup – up to 2TB – No Commitment$400.00 per month shared between devices1 month

Managed IT Services are billed in advance of services – for example, 5-7 days before the end of the month you will be billed for the following months’ services with a 14-day term from the 1st of the month. New clients will be billed at service setup with a 14-day term to pay the invoice. Accounts not paid within 21 days of the 1st are subject to suspension and late fees/service restoration fees. Managed IT Clients receive a 15% discount on remote support, onsite support, and IT project work not covered by CISM services. See the Core Infrastructure and Security Management information page for details.

User Security & Productivity Management Pricing & Terms

ServicePriceContract Term
USPM SMB$50.00 per month per user12 months
USPM SMB – No Commitment$65.00 per month per user1 month
USPM Business$100.00 per month per user12 months
USPM Business – No Commitment$130.00 per month per user1 month
USPM Enterprise$175.00 per month per user12 months
USPM Enterprise – No Commitment$220.00 per month per user1 month
Cytracom VoIP C1 Plan$29.95 per month per user1 month (billed direct)
Cytracom VoIP C2 Plan$32.95 per month per user1 month (billed direct)

Managed IT Services are billed in advance of services – for example, 5-7 days before the end of the month you will be billed for the following months’ services with a 14-day term from the 1st of the month. New clients will be billed at service set up with a 14-day term to pay the invoice. Accounts not paid within 21 days of the 1st are subject to suspension and late fees/service restoration fees. Managed IT Clients receive a 15% discount on remote support, onsite support, and IT project work not covered by USPM services. See the User Security & Productivity Management information page for details.

Managed IT Security Pricing & Terms

ServicePriceContract Term
Device Security – Worstation$25.00 per month per device12 months
Device Security – Workstation – No Commitment$35.00 per month per device1 month
Device Security – Server$60.00 per month per device12 months
Device Security – Server – No Commitment$80.00 per month per user1 month
Firewall & Network Monitor – up to 12 Devices$55.00 per month per location12 months
Firewall & Network Monitor – up to 12 Devices – No Commitment$75.00 per month per location1 month
Firewall & Network Monitor – up to 25 Devices$85.00 per month per location12 months
Firewall & Network Monitor – up to 25 Devices – No Commitment$115.00 per month per location1 month
Firewall & Network Monitor – up to 50 Devices$140.00 per month per location12 months
Firewall & Network Monitor – up to 50 Devices – No Commitment$185.00 per month per location1 months
Firewall & Network Monitor – up to 75 Devices$170.00 per month per location12 months
Firewall & Network Monitor – up to 75 Devices – No Commitment$225.00 per month per location1 months
Firewall & Network Monitor – up to 100 Devices$225.00 per month per location12 months
Firewall & Network Monitor – up to 100 Devices – No Commitment$300.00 per month per location1 months
Secure Online Cloud Backup – up to 100GB$35.00 per month shared between devices12 months
Secure Online Cloud Backup – up to 100GB – No Commitment$40.00 per month shared between devices1 month
Secure Online Cloud Backup – up to 250GB$75.00 per month shared between devices12 months
Secure Online Cloud Backup – up to 250GB – No Commitment$75.00 per month shared between devices1 month
Secure Online Cloud Backup – up to 500GB$125.00 per month shared between devices12 months
Secure Online Cloud Backup – up to 500GB – No Commitment$150.00 per month shared between devices1 month
Secure Online Cloud Backup – up to 1TB$200.00 per month shared between devices12 months
Secure Online Cloud Backup – up to 1TB – No Commitment$250.00 per month shared between devices1 month
Secure Online Cloud Backup – up to 2TB$300.00 per month shared between devices12 months
Secure Online Cloud Backup – up to 2TB – No Commitment$400.00 per month shared between devices1 month

Managed IT Services are billed in advance of services – for example, 5-7 days before the end of the month you will be billed for the following months’ services with a 14-day term from the 1st of the month. New clients will be billed at service set up with a 14-day term to pay the invoice. Accounts not paid within 21 days of the 1st are subject to suspension and late fees/service restoration fees. Managed IT Clients receive a 15% discount on remote support, onsite support, and IT project work not covered by Managed IT Security services. See the Managed IT Security information page for details.

Ideal360 Complete IT Management Pricing & Terms

ServicePriceContract Term
Ideal360 SMB$250.00 per month per user12 months
Ideal360 SMB – No Commitment$325.00 per month per user1 month
Ideal360 Business$300.00 per month per user12 months
Ideal360 Business – No Commitment$390.00 per month per user1 month
Ideal360 Enterprise$350.00 per month per user12 months
Ideal360 Enterprise – No Commitment$455.00 per month per user1 month
Cytracom VoIP C1 Plan$29.95 per month per user1 month (billed direct)
Cytracom VoIP C2 Plan$32.95 per month per user1 month (billed direct)

Managed IT Services are billed in advance of services – for example, 5-7 days before the end of the month you will be billed for the following months’ services with a 14-day term from the 1st of the month. New clients will be billed at service set up with a 14-day term to pay the invoice. Accounts not paid within 21 days of the 1st are subject to suspension and late fees/service restoration fees. Managed IT Clients receive a 15% discount on remote support, onsite support, and IT project work not covered by Ideal360 Complete IT Management services. See the Ideal360 Complete IT Management information page for details.

Labor Charges, Setup Fees & Other Charges

ServicePriceBilling Term
Onsite Support Services$100.00 per hourBilled next day w/14 day terms
Onsite Support Services – Managed Services Client$85.00 per hourBilled on following months invoice
Remote Support Services$80.00 per hourBilled next day w/14 day terms
Remote Support Services – Managed Services Client$68.00 per hourBilled on following months invoice
After Hours Onsite Support Services$150.00 per hourBilled next day w/14 day terms
After Hours Onsite Support Services – Managed Services Client$127.50 per hourBilled on following months invoice
After Hours Remote Support Services$105.00 per hourBilled next day w/14 day terms
After Hours Remote Support Services – Managed Services Client$89.25 per hourBilled on following months invoice
Onsite Support Trip Charge$25.00 per incidentBilled next day w/14 day terms
Onsite Support Trip Charge – Managed Services Client$25.00 per incidentBilled on following months invoice
After Hours Onsite Support Trip Charge$35.00 per incidentBilled next day w/14 day terms
After Hours Onsite Support Trip Charge – Managed Services Client$35.00 per incidentBilled on following months invoice
Managed Services Setup Fee (CISM/USPM/IT Security/Ideal360)$150.00 + $3.00 per device/user per locationBilled on first invoice
Managed Backup Setup Fee$50.00 + $3.00 per device per locationBilled on first invoice

Ideal Technologies has a minimum 1 hour billing policy for all onsite labor charges. Remote assistance and helpdesk services have a minimum 30-minute billing policy and are billed in 15-minute increments past the first 30-minutes. Ideal Technologies charges a $25 trip charge for all onsite support visits, regardless of client distance. We are dedicated to your business success – if you are going to be late on payments please contact us to arrange terms and avoid service suspension. We will waive service suspension and related fees ONLY if a client contacts us to arrange terms. All prices are subject to change at any time – please contact for up to date quote.

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