User Security & Productivity Management

Complete user security and productivity management for your business.

User Security and Productivity

With our User Security and Productivity Management (USPM) services, IdealMSP provides a complete user security management service, providing security at the user level to help protect your business, with enhanced security training and simulated attack training, password management services, managed Office365, advanced email protection services, email continuity and archiving service and unified communications. 

Password & Identity Management

IdealMSP USPM provides Myki Password Management which helps your users securely store and manage passwords locally across their devices. Cyber Essentials certified and GDPR ready and abide by the rules when it comes to managing the access that engineers have to relay servers and app update mechanisms. Myki can locally store passwords, cards, notes, government IDs, and any custom category that you need. Myki only stores sensitive data locally across devices that your users have Myki installed on – keeping your sensitive data off the cloud and safe from compromise. Learn more about Myki here

Security Awareness Training

IdealMSP USPM provides regular security awareness training through the use of annual and weekly security awareness training videos and papers on cybersecurity topics, designed to help your users become informed about how attacks work, how to spot an attack, what to do in the event they think an attack has been sent to them and more. With simulated phishing attacks to help your users implement what they have learned, security awareness training aims at helping keep your users educated to help reduce and eliminate security threats through user error.

Email Communications & Security

IdealMSP USPM provides Microsoft Office 365 Business Premium services with Exchange email service and desktop version of the Microsoft Office Suite (currently 2019) to help keep all your users equipped with the tools needed for office productivity. With advanced inbound and outbound email filtering protection from MailProtector, your user’s inboxes will be protected from spam, viruses, phishing attacks and more, and we can set up filtering rules for outbound emails to help protect your business reputation and prevent users from sending spam emails to outside emails. With email archiving and backup service, all your users emails will be archived for future reference, or in the event an account is corrupted from user error. With our business email continuity service, you have a backup email server in the event Microsofts Exchange services are down, providing you with continuous access to your email services. 

Secure File Sync and Share

IdealMSP USPM provides your users with optional Acronis secure cloud file sync and sharing, which provides office and mobile users with safe file access, sync, and share in an easy-to-use, complete, and secure hosted cloud solution. Featuring the industry’s strongest security and controls, with in-transit and on-device encryption, including FIPS 140-2 certified encryption for iOS, user controls for working with and sharing files/folders, and an enterprise-class audit trail to manage users, applications, and data. With a focus on improving user productivity, Acronis secure cloud files empower users to work on files using popular mobile devices, Macs, and PCs, integrates with native Microsoft Office mobile apps for maximum editing power and file control, offers powerful PDF annotation and editing, turning the mobile device in a true business platform, and delivers a rich mobile client experience, including bookmarks and one- and two-way sync.

Unified Communications

IdealMSP USPM provides optional unified communications services, including Voice Over IP phone services with unlimited calling to the United States and Canada with business class VoIP desk phones included. With features like an automated attendant, conference bridges, web portal with chat services, voicemail to email transcription, a mobile app for calling on the go, video and conferencing screen sharing, fax services, team chat and messaging and more, unified communications services helps you business get all your users equipped with professional phone and online messaging. 

IdealMSP USPM Service Overview

The following prices for IdealMSP USPM services are based on a 12 month annual commitment. Month to month, no commitment pricing is also available at slightly different rates – prices are subject to change at any time. To request a quote for services please feel free to contact us and we will be happy to provide you with a consultation.

USPM Tier 1 USPM Tier 2 USPM Tier 3
User Security & Threat Intelligence
Password Management w/Dark Web Monitor
Simulated Phishing Attacks & Training Bi-Annual Quarterly Monthly
Annual Security Awareness Training
Weekly Security Awareness Micro Training
Email Communications & Security
Microsoft Office 365 Business Premium
Business Email Advanced Filtering Protection
Business Email Outbound Filtering Protection
Business Email Archiving/Backup
Business Email Continuity
Cost Per User Per Month $25.00 $35.00 $45.00
Secure File Storage & Sharing (Optional)
Acronis File Cloud Secure File Sync & Share
Cost Per User Per Month Starting @ $10.00/user
Viirtue Voice Over IP Solutions (Optional)
Unlimited US & CA Calling
Business Class VoIP Desk Phone
Automated Attendant
Conference Bridges
Web Portal with Chat
Voicemail Transcription
Mobile App
Cost Per User Per Month Starting @ $28.00/user + taxes and fees
Elevate Unified Communications (Optional)
Unlimited Local & Long Distance Calling
Voicemail Transcription
Video Conferencing & Screen Sharing
Seamless Call Flip Technology
Web Fax Services
Secure Files Collaboration & Sharing
Team Chat & Messaging
Mobile & Desktop Applications (Softphone)
Business Class VoIP Desk Phone
Cost Per User Per Month Starting @ $35.00/user + taxes and fees

Ready to Simplify Your IT Management?

We will work with you to create a management package that meets your business needs, while helping you get more from your technology, with less work, and less worry about making it all run right.

* Plus service setup and per device setup fee. Pricing does not include any necessary hardware, including firewalls, switches, routers, wireless access points, and any other hardware required to design and implement a secure network. See our Pricing Page for complete details

IdealMSP is Committed to Providing the Best

Ideal Technologies partners with industry-leading technology providers, giving you the absolute best in technology, security, and productivity management, without the stress.

Have Questions? Contact Us!

Infrastructure & Security Management Information Request