IT Services Pricing

The following are prices for managed IT services offered by Ideal Technologies – prices are subject to change at any time. To request a quote for services for large businesses please feel free to contact us and we will be happy to provide you with a consultation. Ideal Technologies has a $500 per month per location minimum investment.

Managed IT Services are billed in advance of services – for example, 5-7 days before the end of the month you will be billed for the following months’ services. Managed IT services autobill on the first of the month. Managed IT services clients are required to have an autobill payment method on file. New clients will be billed at service set up with a 5-day term to pay. Accounts not paid within 7 days of the 1st are subject to suspension and late fees/service restoration fees. Managed IT Clients receive a discount on remote support, onsite support, and IT project work not covered by Managed IT services contract.

Ideal Technologies has a minimum 1 hour billing policy for all onsite labor charges. Remote assistance and helpdesk services have a minimum 30-minute billing policy and are billed in 15-minute increments past the first 30-minutes. Ideal Technologies charges a $25 trip charge for all onsite support visits, regardless of client distance. All prices are subject to change at any time – please contact for up to date quote.

Service Price Contract Term
Tier 1 SOHO $65.00 per month per device 12 months
Tier 1 SOHO - No Commitment $78.00 per month per device 1 month
Tier 2 SMB $95.00 per month per device 12 months
Tier 2 SMB - No Commitment $114.00 per month per device 1 month
Tier 3 Pro $125.00 per month per device 12 months
Tier 3 Pro - No Commitment $150.00 per month per device 1 month
Server $250.00 per month per server 12 months
Server - No Commitment $300.00 per month per server 1 month
Tier 1 SOHO - Additional Site $50.00 per month per location 12 months
Tier 1 SOHO - Additional Site - No Commitment $60.00 per month per location 1 month
Tier 2 SMB & Tier 3 Pro - Additional Location $100.00 per month per location 12 months
Tier 2 SMB & Tier 3 Pro - Additional Location - No Commitment $120.00 per month per location 1 month

Managed IT360 Complete Pricing & Terms

Service Price Contract Term
SOHO $150.00 per month per user 12 months
SOHO - No Commitment $180.00 per month per user 1 month
SMB $200.00 per month per user 12 months
SMB - No Commitment $240.00 per month per user 1 month
PRO $250.00 per month per user 12 months
PRO - No Commitment $300.00 per month per user 1 month
Server $250.00 per month per server 12 months
Server - No Commitment $300.00 per month per server 1 month
SOHO - Additional Site $50.00 per month per location 12 months
SOHO - Additional Site - No Commitment $60.00 per month per location 1 month
SMB & Pro - Additional Location $100.00 per month per location 12 months
SMB & Pro - Additional Location - No Commitment $120.00 per month per location 1 month

Labor Charges, Setup Fees & Other Charges

Service Price Billing Term
Onsite Support Services $150.00 per hour Billed at time of service
Onsite Support Services - Managed Services Client $120.00 per hour Billed at time of service
Remote Support Services $100.00 per hour Billed at time of service
Remote Support Services - Managed Services Client $80.00 per hour Billed at time of service
After Hours Onsite Support Services $200.00 per hour Billed at time of service
After Hours Onsite Support Services - Managed Services Client $180.00 per hour Billed at time of service
After Hours Remote Support Services $150.00 per hour Billed at time of service
After Hours Remote Support Services - Managed Services Client $100.00 per hour Billed at time of service
Onsite Support Trip Charge $25.00 per incident Billed at time of service
After Hours Onsite Support Trip Charge $50.00 per incident Billed at time of service
Managed Services Setup Fee $300.00 + $10.00 per device/user per location Billed at time of service
Managed Backup Setup Fee (standalone) $50.00 + $10.00 per device per location Billed at time of service

Got Questions?

Contact Us