REMOTE MONITORING & MANAGEMENT

Designed to keep your Servers and Workstations healthy so you can concentrate on growing your business by helping you reduce downtime, improve your system performance and keep your devices running all while eliminating the need and expense of in-house IT management.

Our 24/7 health checks monitor your systems hardware, software and important services, helping to identify issues early on, usually before a problem ever presents on your end, allowing us to keep your business machines running with little to no interruption.

In addition to our 24/7 health checks we employ daily safety checks, which combined give us the ability to identify problems early so we can fix them before they become an issue for your business.

Daily Safety Checks

On a daily basis our monitoring software performs safety checks against the system, configurable on a per device basis with multiple sub-checks we can configure to suite your specific business needs. Daily safety checks include:

  • Antivirus Updates*
  • Backup Confirmation*
  • Critical Events Checks
  • Drive Space Check
  • Exchange Store Size Check*
  • Failed Login Checks
  • File Size Checks
  • Managed Backup Selected Size Checks*
  • Physical Disk Health Checks
  • Script Checks^
  • SNMP Checks
  • WSUS Checks

24/7 Health Checks

Our 24/7 health checks can be configured on a per device basis to meet your specific needs. Additionally, we can set these checks to run as often as every 5 minutes, allowing us to be in constant contact with your devices.

  • Disk Space Checks
  • Event Logs Checks
  • File Size Checks
  • Performance Monitoring (Memory, Processor, Disk Utilization)
  • Ping Tests
  • Script Checks
  • SNMP Checks
  • TCP Service Checks
  • Web Page Checks
  • Windows Service Checks
*Denotes checks available in conjunction with other IdealMSP products. ^Multiple custom checks available. Some checks available only for servers.

Custom Scripting

With custom scripting we can script, execute and track custom maintenance tasks, allowing us to meet your individual business needs, including such scripts as virtualization checks, system control, security checks, application control and Exchange scripts. With custom scripting we can monitor custom applications and hardware and automate virtually unlimited maintenance tasks.

Remote Access Support

There are situations where you need IT support now – and waiting for a technician to show up onsite just isn’t an option. That’s where remote access comes in to play, allowing our technicians to remote into any of the devices we manage to perform IT support actions as though we were onsite doing the work. Additionally, remote access allows us to login to the devices we manage and perform routine IT tasks after hours without having to disrupt your business or employee productivity.


Device Remote Monitoring & Management Pricing

RMM for Workstations

49.99

  • 24/7 Health Monitoring

  • Daily Safety Checks

  • Custom Scripting Available

  • Remote Access Support

  • Remote Background Access


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RMM for Servers

69.99

  • 24/7 Health Monitoring

  • Daily Safety Checks

  • Custom Scripting Available

  • Remote Access Support

  • Remote Background Access


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